Create an account and join a community

Registration and joining a community happen on the same form. The registration page will not create an account without a valid access code.

The form accepts a department, dispatcher, manager or civilian code. Codes are generated by the community from the access codes panel.

Filling in the form

The top of the page is the same for everyone: the access code and the three boxes. Below them you choose how you will sign in: CONTINUE WITH DISCORD or USE A USERNAME AND PASSWORD.

1. Enter the access code.
2. Tick the Terms of Service and Privacy Policy boxes. The version accepted is shown next to each.
3. Tick "I confirm that I am at least 18 years old."
4. Press USE A USERNAME AND PASSWORD. Enter a username. The help text under the field shows the accepted format. This is what you sign in with.
5. Enter a display name. This appears next to your callsign.
6. Enter a password. The help text under the field states the requirements.
7. Press CREATE ACCOUNT.

Your password must meet the requirements shown under the password field. See signing in and password rules.

If a username is unavailable, choose another.

Creating the account with Discord

When the platform has Discord sign-in switched on, CONTINUE WITH DISCORD is the first choice under the boxes. From the password form, "Use Discord sign-in instead" goes back to it.

1. Enter the access code and tick the three boxes.
2. Press CONTINUE WITH DISCORD and approve PlateNet on Discord's page.
3. You come back signed in, with the community joined.

The display name is taken from your Discord display name and can be changed from MANAGE ACCOUNT. An account created this way has no password and no recovery code; it signs in with Discord only until you set a username and password under MANAGE ACCOUNT. If you pressed SIGN IN WITH DISCORD on the login page before having an account, you land here with your Discord name shown and only the access code and the boxes to fill in; "Use a username and password instead" brings the password form back.

The recovery code

The next page is headed "ACCOUNT RECOVERY CODE" and shows a single code. A COPY CODE button sits under it.

The warning on the page reads "Should you lose access to your account, PlateNet administration may require this code before making account changes or resetting access. If you do not retain it, this page cannot display it again."

Pressing "I HAVE SAVED THIS CODE" sends you to the login page with the message "Account created. Sign in using your new credentials." The code is not displayed again.

Joining a second community

Sign in, open the Portal and press MANAGE ACCOUNT, then use the "JOIN A COMMUNITY" section. You confirm your age again and the new community is selected.

Opening the registration page while signed in hides the account fields and changes the button to REDEEM CODE.

What a code grants

Additional access codes may add permissions to your existing access. See access codes.

A code with a department attached adds you to that department. A code issued for supervisors also gives you supervisor standing in that department, which is what allows report review and clearing other people's BOLOs.

A code that is disabled, expired or used up returns "That access code is invalid, disabled, expired, or used up."

Back to the PlateNet documentation index / All Getting started pages